Skip to main content

Christian Schools International

Curriculum Sales and Customer Service Associate

CSI is seeking a part-time Curriculum Sales and Customer Service Associate.

FLSA: Non-Exempt


STATUS: Part-Time Seasonal

PAY: Commensurate with Experience

The Curriculum Sales and Customer Service Associate will be responsible for responding to pre-sale inquiries through the sales email. Common inquiries include requesting electronic previews of curriculum, asking about re-stock timelines, and suggestions for curriculum purchases. This role also manages the CSI online store to ensure accurate inventory numbers, item descriptions, pricing, etc.

Job Requirements


  • Effectively provide support to achieve and exceed sales goals, delivering a superior customer experience, and ensuring high customer satisfaction and retention.
  • Respond to inquiries and incoming phone calls, emails, and all other leads within defined time frames while utilizing appropriate communication skills and demonstrating detailed knowledge of the product lines, industry, and Christian school educational market.
  • Effectively and efficiently work with the CSI contractor to manage e-commerce store to optimize and improve each customer’s experience.
  • Gather market and customer information and provides feedback on future buying trends.
  • Work closely with the marketing department for the coordination and project management of the marketing for all product sales.
  • Performs other related duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed by such a person.

Education Requirements

This position requires a minimum of an Associate's degree from an accredited college or university in business, marketing, information technology, education, or related field.


  1. Exceptional written and verbal communication skills.
  2. Ability to effectively utilize the internet and proficiency in all Microsoft Office programs.
  3. Ability to define and troubleshoot problems, collect data, establish facts, and draw valid conclusions.
  4. Ability to problem solve for and respond quickly to customers.
  5. A personal commitment to Jesus Christ and biblical principles.


  1. Three to five years of related experience in sales and marketing preferred.
  2. Strong project management skills are needed to successfully complete responsibilities.
  3. Knowledge of or experience in Christian education.

Contact Christian Schools International

Cally Wade

Email Us